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Architecting and Designing Customer Relationship Management Systems

Gary Hamilton

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SaaS Journal on Ulitzer SaaS has rapidly evolved from an online application source to providing application building blocks such as Platform as-a-Service (PaaS) Infrastructure-as-a-Service (IaaS) and Database-as-a-Service (DaaS) DaaS is the latest entrant into the "as a Service" realm and typically provides tools for defining logical data structures, data services like APIs and web service interfaces, customizable user interfaces, and data storage, backup, recovery and export policies. To ensure successful DaaS implementations, developers and database professionals need to address traditional challenges associated with data design and performance tuning. They will also need to address new challenges introduced by the lack of physical access for backup, recovery and integration. What Is DaaS? DaaS provides traditional database features, typically data definition, st... (more)